Accessibility Report – Hälsometern

The mobile application Hälsometern is provided by Region Stockholm. We want as many people as possible to be able to use the app.

Accessibility of Hälsometern

This is a report on the accessibility of the mobile application Hälsometern. The report applies to

  • version 0.6.0 for Android, published July 29, 2021
  • version 0.9.1 for iOS, published July 5, 2021.

Hälsometern is provided by Region Stockholm. We want as many people as possible to be able to use the app. This report describes how Hälsometern complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.

How accessible is the mobile application?

We know some parts of the mobile application Hälsometern aren’t fully

accessible. See the section on non-accessible content below for more information.

What to do if you can’t access parts of the mobile application?

If you need content from Hälsometern that is not accessible for you, please contact us. Our normal response time is one week.

How to contact us:

Reporting accessibility problems with the mobile application

We’re always looking to improve the accessibility of Hälsometern. If you find any problems that aren’t listed on this page or if we’re not meeting the requirements of the accessibility regulations, contact us according to the instructions below, and let us know about the problem.

How report an accessibility problem:

  • Send an e-mail to
  • Fill out the contact form below

    Report an accessibility issue regarding Hälsometern

Enforcement procedure

The Agency for Digital Government is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint about web accessibility or your request to make content accessible, submit a complaint to the Agency for Digital Government.

Technical information about this mobile application’s accessibility

Hälsometern is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

Non-accessible content

The content described below is, in one way or another, not fully accessible.

Problems with accessibility for individuals with reduced eyesight

  • Individual elements have insufficient contrast.
  • The application presents certain data in the form of diagrams. We are working to develop alternatives to these. For example, summaries in text.
  • There are elements that are not captured by the screen readers, e.g. links to 1177.

Problems with accessibility for individuals with cognitive impairment

  • There are some inconsistent placements of messages in the mobile application that can cause unnecessary burden. We will address this in the near future.

Problems with use with impaired fine motor skills or strength

  • Some elements may be perceived as having small impact surfaces.

Unreasonably burdensome adjustment

Region Stockholm invokes exceptions for unreasonably burdensome adaptation in accordance with section 12 of the Act on Accessibility to Digital Public Services, for the content below.

Hälsometern includes issues that may be perceived as incomprehensible or not fully accessible to users with cognitive impairment. Data collection trough survey methodology is a complex method and how the question is formulated is crucial for quality. A lot of work will be required to make the survey questions fully accessible, without affecting the data negatively.

How we tested the mobile application

We have performed a self-assessment (internal testing) of Hälsometern. We also ask external experts when we are unsure of something.

The last assessment was made on August 18, 2021.

The statement was last updated on August 18, 2021